SHIPPING, RETURNS & OTHER INFO

SHIPPING POLICY

All of the jewellery by Sanna Kumma are handmade.

 

Only a small part of them are casted (some of those are first hand carved in wax and some are from a 3D-model) and even those are all finished by hand.

This is a rare quality in jewelry sold by collections.

For me it is about love of my art and working with my hands.

Every single piece I make from scratch I prepare with love of what I do.

If you decide to buy a Kumma product, you support a Finnish artist who loves what she does.

With a lot of love,

Sanna Kumma

SHIPPING

Orders in Finland are sent through the Finnish Postal Office aka Posti and will be delivered in 3-14 working days, unless further notified. Domestic shipping costs 5,99€.

We are working on to get the best price for shipping abroad, but until that just contact us at kummaofficial@gmail.com . We will happily send your product anywhere in the world. 
 

REFUND

 

If the product is not satisfying you can return your order within 14 days of delivery. Returned items are required to be in the same condition as delivered. In case of return, use trackable mail service so your package doesn't get lost. Start your return process by contacting us at kummaofficial@gmail.com .

We care about our customer satisfaction so if there is something to change in the product, don't hesitate to contact us via email kummaofficial@gmail.com

 

PAYMENT

We have two options for payments via webshop. 

1. Pay with your debit/credit card

2. Pay with PayPal

We have a billing option available for custom orders.

Our customer safety is important to us. If you have any questions or feedback, please let us know. 

All the products include Finnish VAT 24%. 

Note that if you are ordering outside EU there might be some custom duties or import taxes. Check with your local customs office for your local regulations.


 

PRIVACY

We respect your privacy and do not share, sell or trade your personal information.

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